
Live TV: channels and categories
Live TV opens the current broadcast. Channel order and categories depend on the supplied list and player. Favourites provide quick access without browsing the whole catalogue. Sport and international groups may contain different quality versions of a channel. Check resolution and language when saving a favourite. One unavailable version does not mean the entire category has failed.
EPG: what is on and when?
The electronic programme guide shows scheduled programmes and times. An entry does not imply replay availability; that requires supported catch-up. If times are shifted, check the device time zone and guide settings. Some channels may provide less guide information than others. For a blank EPG, try a normal refresh first. If channels still play, deleting the entire account is rarely the best first step.
VOD: choose films and episodes on demand
VOD lets you start content without waiting for a scheduled broadcast. Search, categories and episode order organise films and series. Resume playback, seeking and watch history depend on the player. The single simultaneous connection also matters during VOD. Check audio and subtitle options in playback settings; not every title has identical choices. Clearing app data may remove locally saved watch history.
Make a large catalogue manageable
With 400,000 Kaptan items, every category need not appear on the home screen. Hide unused groups where the player supports it and organise favourites. Enable parental controls on devices used by children. Repeatedly closing the app during its first import can prolong the process. Check how your player preserves favourites and history when refreshing the catalogue.
Distinguish a wrong schedule time from a wrong channel
If the channel plays the correct programme while EPG highlights something else, guide data or time settings may be responsible. Check the device date, timezone and app mapping before deleting the entire channel list. Similar channel names may represent different language or quality variants, so record which one you opened. Tell support both the channel and the programme you expected. This separates a playback problem from a mismatch in programme information and avoids changing working account settings unnecessarily.
Narrow searches in a large catalogue
A broad title search may return different release years or language editions. Check the description, season, episode and available audio options when opening an item. On children’s devices, use category hiding and parental controls where the player supports them instead of leaving the entire archive unrestricted. Remember that these are often app-level settings and may not transfer automatically to another device. Organised favourites also reduce repeated searching and make an extensive catalogue easier to use day to day.
FAQ
Does a blank EPG mean channels will not play?
No. Programme information and video delivery are separate components.
Does VOD use a connection?
Starting VOD while another stream continues can exceed the simultaneous connection allowance.



